İŞBİR Elektrik Sanayi A.Ş has formed a broad after-sale service network which was spread in the country in order to give services to its customers as they needed. EG which has to be interfered under or outside warranty is interfered by ISBIR personnel in the shortest time. Our products are warranted for 2 years or 1.000 hours (which one expires before) beginning from the date of shipment.

ISBIR delivers the insurance and transport of ELECTROGEN Group in the direction of the customer desires by committing an agreement and the first operation is done by ISBIR Technical Personnel. Similarly, if desired during the agreement with Customer, technical knowledge, usage, first respond educations are given to the customer. Within the same conditions, monthly an/or annual periodical maintenance agreement is concluded with the customer. Isbir Generator which is an Establishment of Turkish Armed Forces Foundation and has local production with Alternators up to 2000 kVA provides spare part support for 10 years.
All the alternators which are produced by ISBIR Electric Industry Co. have been designed as “rotary polar machineries”. Stator is composed of silica plate and straps. Stator straps have been placed in the chamfers in the welded construction steel body homogeneously and straps have been protected against short circuit. 

The producing synchronized generator systems are designed in order to provide both automatic and manual types.

When a building has to be fed with diesel ELECTROGEN group the first subject to be explained is whether the whole building or the vital part of the building will be fed and whether this feeding time is limited or unlimited.
 

All of the alternator productions of ISBIR Electric Industry Co. are designed as "rotating pole machines". Stator is made of siliceous steel plate and windings. Stator windings placed homogeneously inside the grooves of the welding constructed steel frame and windings are protected against short circuit.

Synchronous generator systems that are being produced by Isbir are designed for working in both automatic and manual modes

The first issue that should be clarified when a building needs to be supplied by a diesel electrogen group is, whether all of the building must be supplied or vital parts of the building must be supplied by the genset. Second important thing that must be analyzed is whether this supplying duration will be limited or unlimited